Frequently Asked Questions

Everyone's different. Some people feel a difference within the first few weeks; for others it takes longer. Because the cultures are alive, consistency matters more than speed — a daily shot is how you give your gut the steadiest support.

login to your account at doctorsbiome.com/account

The subscription dashboard allows you to see order history and make changes by using the side bar options.

• Address - From here you can add, delete, or edit your shipping addresses
• Manage Subscriptions - From here you can edit subscription products, frequencies, or cancel

If you are still experiencing difficulties making subscription changes please email us at support@doctorsbiome.com

Yes. You can cancel your order at anytime for a full refund as long as the order has not already been shipped. Orders are shipped between 11 AM - 1 PM Monday through Thursday. To cancel your order please call us at (631)-240-3066 or email us at support@doctorsbiome.com

Your order ships cold, with ice packs, to keep it at its best in transit. If it arrives feeling less than cold, that's normal for shipping — just refrigerate it when it arrives. We recommend keeping Doctor's Biome refrigerated.

After orders are shipped, customers receive an email confirmation containing their shipment tracking information.

Orders can also be tracked by using the support chat on Doctor's Biome website which will resend email tracking information or alternatively can text it to you.

Once a day on an empty stomach (30-45 minutes before eating)

Doctor's Biome is best when refrigerated and used within 120 days of manufacture date. The products are still safe to consume after 120 days, but we cannot guarantee that it contains the number of CFU's on the label

There's a growing area of research into the connection between gut health and urinary health — sometimes called the gut-bladder axis. Probiotics have been studied for their role in supporting a healthy balance of bacteria in the gut, which is where that connection begins. As always, if you have a specific health concern, check with your physician.

Many years and resources have gone into the research and development of Doctor’s Biome living probiotics. We also scientifically manufacture and test our probiotics to the strictest of standards, which is also expensive. Our commitment to being the very best liquid living probiotic on the market does raise the price of our product, but our tenet is there is no cutting corners when it comes to the health of our customers.

Some people choose to keep probiotics in their routine during and after a course of antibiotics — it's a personal choice. Talk to your doctor about what's right for you.

We recommend consulting with your healthcare provider before adding a new probiotic to your routine, especially if you're taking immunosuppressant or steroid medications.

Doctor's Biome is a juice beverage with live cultures, and many people include probiotics in their routine during pregnancy. That said, pregnancy is exactly when you should check with your physician before adding anything new — please talk to yours first.

While it is not necessary it is recommended to get the full benefit of Doctor's Biome to take it daily.

Yes, the product is stable outside of the refrigeration you can take it anywhere. If traveling by plane you can pack the bottles in a ziplock bag and put it in your checked luggage.